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HIPAA Compliant for Secure Consultations and Reporting

Patient care is at the heart of what we do. That’s why we ensure our technology is simple, seamless and secure. Our software meets HIPAA and reimbursement guidelines. Patient data is encrypted and stored behind a secure firewall with multifactor token authentication.

The CarePICS app keeps your practice HIPAA compliant

Security and Compliance:

  • SOC2
  • FDA-Class 1
  • Data encrypted at rest (AES 256)
  • Data encrypted in transit (HTTPS TLS 1.2)
  • Application data is siloed within the app and screenshots are detected and logged for administrative oversight
  • Backend data is secured behind AWS firewall security

User Account Security

  • User access can be remotely granted or revoked
  • RBAC based on enterprises membership
  • User password strength customizable by enterprise
  • User access token timeout with biometric login
  • Automatic account lockout customizable by enterprise

Cloud Backup, Recovery and Maintenance:

  • 99% uptime
  • All data stored in AWS (US-West-2) with weekly database backups
  • All hosted servers are updated when patches are available
  • All patient data changes are logged
  • Minimal downtime updates

With CarePICS®, you can do what you do best. Treat patients with your skills and expertise and leave the security and technology to us.

CarePICS Architecture


CarePICS is a mobile and web platform where imagery and data are captured to create a virtual environment. Clinical staff and providers can view images and data in real-time or store and share reports within HIPAA compliance guidelines.

This connection happens using any Internet connection — cellular data, Wi-Fi or local network-based communications channels. All of the data in the system is encrypted in transit and at rest behind a secure firewall, and it’s accessible using email and password-based authentication.